Returns & Exchanges
At Hoodies & Zips • Drift Games, we want you to be fully satisfied with your gear; if your order isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back for a refund or size swap.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Quality Check & Refund
Once our team receives and inspects your return, we will process your refund or ship out your new exchange item within 5-7 business days.
