Returns & Exchanges

At Hoodies & Zips • Drift Games, we want you to be fully satisfied with your gear; if your order isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back for a refund or size swap.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized carrier location.

  • 4.
    Quality Check & Refund

    Once our team receives and inspects your return, we will process your refund or ship out your new exchange item within 5-7 business days.